Save the Date: Topgolf Party – November 19, 2025
Get ready to join us for the BIGGEST Topgolf Party, yet!
Take a night off from shopping and learning at IAAPA to enjoy a night with InflatableOffice, Magic Jump Inflatables, Big and Bright Inflatables, Event Hawk, and Inflatable Operators Association to play, unwind, and connect with the BEST in the industry.
We’ll be returning to the ever-popular Topgolf Orlando location. This is sure to be the best party of the IAAPA week. Great food, drinks, golfing-fun, and… YOU!
Registration will open on October 15th and will be limited. Save the date or set a reminder for yourself to request tickets on October 15th, so you don’t miss your chance to join us for the fun. Click here for more details!
*Plus, we’ll be featuring the IO Awards Winners for 2025 on all available screens, come celebrate with us!*
Improve Customer Relations this Off-Season
Just because it’s the off-season doesn’t mean your hustle has to stop. Use these slower months to reconnect with past customers, attract new ones, and start building momentum for 2026.
With IO Phone & CRM, you can automate texts and emails that keep your business top-of-mind, whether it’s reminders, follow-ups, or special offers. Get your customers thinking ahead and planning for the upcoming year.
Try implementing some of these automations:
- Quote Follow-Up Series
- Post-Event Thank You’s & Review Requests
- Annual Event Reminders
- Holiday & Seasonal Promotions
- Abandoned Cart & Quote Rescue
- VIP – Repeat Customer Perks
Our CRM can log every call, text, and email, automatically score leads, and help you schedule tasks so nothing slips through the cracks. Whether you’re managing a team or flying solo, you’ll close more deals and be ready when the busy season comes back around.
Improve the quality of customer service and phone calls by reviewing call recordings and transcripts, then implement phone training to elevate your customer experience.
Did You Know: Basic CRM features are included free with your IO subscription, but upgrading to the Full CRM Module unlocks complete communication history: calls, texts, emails, opens, clicks, and replies… all in one place, so you never miss a beat.
Click here if you haven’t added CRM or IO Phone yet, or learn more about CRM and IO Phone capabilities here.
The possibilities with Automations, Filters, and Reporting are endless! Don’t let the slower months slip away before you build out workflows. Everything you need is right inside your account
SEO Heat Maps are here: Visualize Keyword Rankings Easily
Want a quick, visual way to see how your website is performing in local searches? The new SEO Heat Map in IO Dashboards overlays your keyword rankings on an interactive map, showing your SEO position by city using the average rank from the last 7 days.
Set it up by adding your keywords and cities in Settings → WordPress, then generate your map right from the IO Dashboard. Customize which website and keywords to track, and instantly see where your SEO is strong or where there’s room to grow. Color-coded rankings make it easy to spot opportunities at a glance. Here’s the full article for how to set up the dashboard.
📌 Learn more about tracking your SEO and city pages:
Looking to boost your SEO even further?
With fewer bookings during the slower months, it’s the perfect time to dedicate time to your SEO. If you’re looking for outside help to boost your rankings this off-season, add IO’s SEO Power Up. Our team will optimize your site with high-impact keywords, update homepage content, and enhance your Google Business Profile. This add-on includes keyword research, landing pages, redirect setup, SERP tracking for up to 15 keywords across 15 cities, and progress reporting after 30 days.
Countdown to IAAPA 2025
Big news! InflatableOffice is back at IAAPA 2025, but this year you’ll find us in a new spot: Booth #4660! Come say hi, explore our latest features, get exclusive IO swag, and grab exclusive show promotions… our best deals of the year! Don’t Miss the IO Topgolf Party with Magic Jump Inflatables, Big and Bright Inflatables, Event Hawk, and Inflatable Operators Association!
We’re bringing back our legendary Topgolf event: an evening of fun, networking, and industry connections you won’t forget. Registration opens October 15th. Space is limited, and trust us… you’ll want in on this one.
🎟️ Need Tickets to IAAPA? We’ve got you covered! Request your complimentary guest pass from InflatableOffice and join the biggest event in the industry. Click here to request your FREE IAAPA guest pass
Pack your bags, come visit us at booth #4660, and get ready to connect with the best in the industry. We can’t wait to see you in Orlando!
IO University 2026: Plan to Attend Hands-On Training!
Get ready for hands-on, in-person training with the InflatableOffice Support team, IO Owner and Developer Tim Beck, IO Insider Chad Burkholder, and other RentalPros! IO University is your chance to dive deep into the software, sharpen your skills, and connect with industry peers.
All IO University passes include: Access to IOA Trainings, Educational Sessions, Lunch Provided on Monday and Tuesday, Full Tradeshow Floor Access, and Social/Networking Events hosted each evening of the Expo.
Whether you attended last April at the IOA Expo or missed the live sessions, you can catch up on key topics with the 2025 Recap video or explore our IO University YouTube Playlist for insights on what’s in store. We’ll be adding new content to this year’s trainings and offering open Q&A time each session, dedicated to answering your specific use questions. Implement what you’re learning in the moment and apply teachings in real time before you even leave the room!
Over 100 attendees joined us last year and you won’t want to miss your chance to learn, network, and plan for a successful 2026 season!
NEW! Use IO for Christmas Light Installation
Launch Your Christmas Light Installation Website in Minutes
Thinking about adding holiday lighting to your rental or event business? Our new Christmas Light Installation Website Template is designed to help you shine this season. Built right into InflatableOffice, it includes everything you need for scheduling, booking, payments, and customizable pages, so you can go live fast and start taking jobs right away.
Watch this Quick Demo Video: Check out this short demo to see how to set up your account and use special settings for Christmas light installation businesses.
In the Demo Video, we’ll show you:
– Pre-built Christmas Light homepage
– Customizable scheduling and installation time slots
– Optional service and project detail fields
– Streamlined checkout and quote request flow
If you’re interested in getting started with Holiday Lighting quoting and booking, contact our team for a step-by-step walkthrough or personalized demo.
More website templates are available for multi-locations or new niche offerings here!
How to Get IO Support + Simplified Bug Reporting
This season, getting help in InflatableOffice is easier than ever! Our Enhanced Bug Reporting Tool lets you submit issues directly from the software, automatically capturing logs, screen recordings, and even voice notes to help our support team resolve problems quickly.
How to Report a Bug:
- Open the Help menu in your account.
- Select Bug Report.
- Describe the issue and choose to submit — you can also record your screen or attach a screenshot (mobile users: hold volume down + power).
- Follow the on-screen instructions to record, add notes, and submit.
- A ticket is automatically generated with all the details, so our team can respond faster.
Pro Tip: Recording your screen or voice can help us fully understand the issue, making resolution even quicker!
Other Ways to Get Help:
- Ask the Community: Join the IO facebook groups and post your question publicly: RentalPros Facebook Group or I.O.Users Facebook Group
- Submit a Ticket: Privately send a support request through the Help Page.
- Live Chat: Chat with our support team Mon-Fri, 9AM–4:30PM EST, with AI assistance while you wait.
- Schedule a Meeting: Book a 1–15 minute session for non-urgent issues.
- Call Us: Reach us at (440) 385-4080, Mon-Fri, 9AM–4:30PM EST. Leave a voicemail if we’re unavailable and we’ll contact you back.
- Support Page & Knowledge Base: Find articles, guides, and tutorials anytime on the Support Page & Knowledge Base.
The new bug reporting process and multiple support options ensure you’ll spend less time stuck in an issue. Take advantage of these tools to keep things running smoothly and your progress on track.
PLUS: Stay in the loop with IO updates, important release announcements, and new features by checking your email for IO News, following us on social channels (Facebook, Instagram, LinkedIn) and joining our facebook groups (RentalPros – moderated by InflatableOffice and I.O. Users Group – moderated by IO Users).
Payment Processor Rate Checks + Global Payments Offer
Now’s a great time to review your payment processing rates and make sure you’re getting the best deal possible. Even small rate differences can add up over time and keeping an eye on your processing fees helps protect your profits.
InflatableOffice gives you the freedom to choose your payment processor, but if you’re exploring options, Global Payments is currently offering two months free of IO, a 90-day no risk guarantee, and a $100 statement credit. Claim the offer here!
Take a few minutes to check your rates, compare your options, and start the new season with confidence.
Learn more:
– Global Payments Info
– How to Choose the Right Processor
– Contact Global Payments
Join us at Topgolf November 19th, 2025:
With 30 years of experience, Magic Jump is committed to providing high-quality, innovative inflatables that help rental businesses grow.
As the Home of Licensed Inflatables, we offer exclusive designs featuring many popular characters and themes. From bounce houses to obstacle courses, our wide range of inflatables fits any rental operation.
Our products are built for durability, safety, and maximum fun—ensuring a strong return on investment. We look forward to supporting your business with inflatables designed for success!
The stars at night are BIG AND BRIGHT deep in the heart of Texas! BIG AND BRIGHT INFLATABLES is sure to light up your rental business! Our large selection of slides, bouncers, combos, and dollies help your rental business be successful! Discover the world of inflatables with Big and Bright Inflatables today!
Founded by Matthew Billington, started with one water slide and grew into a leading inflatable manufacturer. With a background in manufacturing and a passion for quality, Matthew designs durable, high-performance inflatables built from real rental experience.
The company is known for attention to detail, honest craftsmanship, and supporting both new and seasoned operators. Big and Bright isn’t just about great products — it’s about building lasting relationships and helping others grow in the inflatable industry.
We help turn your InflatableOffice website into a money making machine! Our proven funnel system is used by hundreds of party rental business owners and turns clicks into paid bookings through text message marketing. We also offer done for you marketing services as well as free and paid marketing courses including SEO, Google Ads, and Social Media Marketing for trending platforms like Facebook & Instagram.
Turn more leads into bookings with Event Hawk, the #1 party rental marketing company!
With over 2000+ businesses helped, hundreds of five star reviews, and a staff ready to work with you, Event Hawk is the go-to option for marketing your business.
Ready to see your bookings explode?
Inflatable Operators Association (IOA) is a nonprofit supporting inflatable rental businesses with safety standards, training, and industry resources. Membership is open to operators who meet ASTM-F2374 standards and offers benefits like advanced certification, employee training, and tools for long-term success.
Plan to attend the IOA Inflatable Amusement Expo & Safety Conference 2026, March 17–19 in Lebanon, TN! Get hands-on safety training, expert business education, and connect with top vendors offering inflatables, insurance, software, and more. Grow your business with the support and community of IOA!