Smarter business phones use time-saving features to promote productivity. When a call comes in, IO Phone Integration pulls the profile and lead information for the caller based on their phone number.
Make your business phone smarter by Auto-Routing customer calls to their applicable Sales Rep – reducing the time it takes for them to get the answer they need. Incoming calls will ring your Sales Rep’s preferred phone automatically.
Our most beloved feature! Automatically send out text messages reminding your customers of payment dates, delivery times, or even send out schedule reminders for staffing and support.
Let’s say you send out an auto-text to all of your weekend scheduled events and one of the customers responds back with a question, IO Phone Integration auto tracks the details and saves them to the CRM profile for that customer.
When you miss a call rest assured your voicemail is ready to happily receive the message. Easily setup voicemail inboxes for all of your staff or designate an inbox for calls coming in after-hours. All voicemails are connected to your customer database.
Keep track of your entire team’s calls and text messages. All calls are logged and stored in the CRM. This feature allows you the ability to review the last conversation to keep you on track with the customer.
* IO Phone Integration is not a phone service. You must still maintain a phone service to use IO Phone Integration and subscribe to our software to use this service. IO Phone Integration integrates with your existing phones to expand their functionality, relying on your customer database in our software.
"More than anything my staff loves that when someone calls you don’t have to ask who they are or what their order number is… it pulls up their order automatically when they call. It’s also great for sending delivery time texts and outbound calling without having to dial any numbers…. having calls and texts all attached to that specific customer is a plus as well."
– Tariq Elkhatib
Achieve maximum call flexibility: Forward your one business number called by your customers to any other phones by any carrier. Schedule when you want the forwarding to be active, affecting when your phones will ring.
Voicemail boxes obviously catch all callers that you miss and allow them to leave a message for you. Without a company voicemail box, the caller will just continue hearing the ring tone or your greeting if no ring schedule rules are met or if no one on your ring schedules answers.
For instance, turn your cell phone on during the weekends or set your delivery driver’s phone to ring when one of his customers is calling on the day of the event.
Or you could –
Unlock the power of IO Phone Integration Voicemail
Texting is not only for the kids.
Text messaging continues to grow into a powerful form of quick communication used worldwide.
"My FAVORITE part is the automated texting."
– Chad Burkholder
Keeping track of your phone performance has never been easier. Track all of your workers’ call performance with stats and charts.
Track all of your workers’ call performance with stats and charts. Tracking of what phones were ringed and when. Email alerts available for missed calls, voicemails, and text messages. Quickly reply to your customer’s email address from your email when you get alerts for calls/texts.
More options for your voicemail than ever before.
Links your phone to your customer databas. Quickly access a customer’s lead when they call in with a simple click. When using IO Phone Integration, all phone numbers in your account become click-to-call numbers. Display the customer number or your company number in the caller ID. When picking up a call, an automated announcement lets you know it’s for business and you can decide whether to accept or not without the customer knowing.
IO Phone Integration makes all other parts of IO better CRM improvements include seeing call logs and transcribed voicemails.
Workers module allows automated call forwarding to the correct workers. Experience a more complete IO Workers App by being able to initiate calls from your business number with IO Phone Integration. You business number will ring your cell phone and when you pick up, connect you to who you want to call.
Easily transition to using IO Phone Integration with your business phone. No down time or number switching is necessary when you port your number. When porting, to keep your existing devices active, your carrier will have to assign a new number to that device. Or you can get a new business number for no charge.
Try us out for free and you will soon find out why we are able to help the biggest companies scale so quickly.
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Some of the largest companies in the industry use us because we help them automate and scale their business. If you want to be the biggest and best, you should imitate those already there and choose us for your rental software needs.
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* The free software basic subscription includes full features with inventory management for up to 10 items. It’s the perfect plan to get you started for the least amount – $39!